Skills & Competencies for Program Management Office Manager
Program Management Office Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Program Management Office Manager
Manages day-to-day activities in the Program Management Office (PMO) to ensure programs and projects meet organization goals and requirements.
JOB RESPONSIBILITIES for Program Management Office Manager
Implements and provides guidance related to PMO processes and policies, oversees the work of project management staff, and works with other department leaders to define, prioritize, and develop projects and programs.
Program Management Office Manager SALARY RANGE
BASE 50%
$146,205
TOTAL 50%
$156,384
Job Level
M02
Job Code
IT10000436
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department
Program Management Office Manager Skills and Competencies List
10 general skills or competencies (Job family competencies) for Program Management Office Manager
1
Job Family Competencies –
Change Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
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Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
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Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
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Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
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Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
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2
Job Family Competencies –
Program Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Identifies the difference between program management and project management.
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Level 2 Behaviors
(Light Experience)
Selects the appropriate program management tools to operate the program smoothly.
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Level 3 Behaviors
(Moderate Experience)
Uses effective and advanced program management practices and tools to monitor program activities.
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Level 4 Behaviors
(Extensive Experience)
Reviews fund and resource allocations to determine the necessity within the project schedule.
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Level 5 Behaviors
(Mastery)
Establishes best practices in program management to adapt to changes and business developments.
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3
Program Management Office Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Program Management Office Manager
Proficiency Level - 4
5
Competency for -
Program Management Office Manager
Proficiency Level - 5
14 soft skills or competencies (core competencies) for Program Management Office Manager
1
Core Competencies –
Business Acumen
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
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2
Core Competencies –
Quality Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Identifies internal and external quality management policies and standards.
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Level 2 Behaviors
(Light Experience)
Keeps quality management system data current to ensure accuracy and consistency.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to tailor the general quality control measures for specific situations.
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Level 4 Behaviors
(Extensive Experience)
Researches and recommends alternative tools and methodologies for better quality management.
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Level 5 Behaviors
(Mastery)
Promotes continuous quality improvement by collaborating with the management team to foster a culture of Total Quality Management.
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3
Program Management Office Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Program Management Office Manager
Proficiency Level - 4
5
Competency for -
Program Management Office Manager
Proficiency Level - 5
Summary of Program Management Office Manager skills and competencies
There are 0 hard skills for Program Management Office Manager.
10 general skills for Program Management Office Manager, Change Management, Program Management, Project Cost Management, etc.
14 soft skills for Program Management Office Manager, Business Acumen, Quality Management, Resource Management, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Manager, he or she needs to be proficient in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.
10 general skills for Program Management Office Manager, Change Management, Program Management, Project Cost Management, etc.
14 soft skills for Program Management Office Manager, Business Acumen, Quality Management, Resource Management, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Manager, he or she needs to be proficient in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.
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